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BlueCare Plus of Tennesse
My Healthy Rewards
English Script - Page 1
Greeting
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Hello. Thank you for calling the BlueCare Plus Tennessee MyHealthy Rewards Program, this is <MSR Name>. How may I help you?
HIPAA Verification (no 3rd party, follow 3rd party process if needed):
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I would be happy to assist you. For your protection, I will need to verify your information.
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Can you please verify your first and last name? What is your date of birth? Please confirm your address?
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Thank you, let me access your account to make sure that you are signed up and eligible for rewards.
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